Our “100% Buyer Protection Program” allows for easy returns and refunds for: products that you received in “Damaged/Defective/Broken” condition or products not as per description/photo on the website. All the products must be returned in the original condition they were received in, along with any bills and labels.
Please follow the below-given steps to register your dispute within 3 days of receipt of the product.
Saka Designs may not entertain disputes registered after 3 days of delivery.
Custom-stitched products cannot be returned.
How to raise a dispute for an order? - Please ensure to record the product opening video after receiving the product and the customer can only claim the refund if they share the product opening video.
You need to register your dispute by sending an email to email@example.com with images of broken/defective/damaged products within 3 days of delivery. We need photos of the damaged/defective/different products received to analyse your delivered items.
Please mention your order number in the email.
Read more on Shipping Policy from here - Shipping Policy